Provides direct service providers with the foundational skills and competencies needed to get a good start in the job. Participants learn the over-arching requirements that ensure early success regardless of agency, program or population served.
Discusses concepts related to culture and tools to use to apply culturally relevant information to workplace issues. Participants learn to adopt effective cultural concepts in establishing the worker-client relationship, assessing health-seeking behaviors, identifying strengths and needs, and employing a cultural framework to ‘real’ practice issues.
Addresses skill requirements for not-for-profit supervisors and managers in family serving agencies. Supervisors from clinical program practice and those who work in a general support function benefit from concepts and tools presented during the program.
Assess your Myers Briggs Type Inventory (MBTI) personality type and learn characteristics of each of the preferences. Find examples of how people in that preference communicate, ways “type” affects how you say what you say, and suggestions to improve communication with people not your “type.”